ProdCamp Help
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  • What is ProdCamp?
  • How it works
  • Getting Started
    • Getting Started with ProdCamp
    • Invite Your Team
    • Custom Domain
  • Customer feedback
    • Attaching Feedback to a Feature
    • Processing Feedback
  • Feedback Channels
    • Customer Feedback Channels
    • ProdCamp App
    • Public Roadmap
    • Feature Voting Portal
    • Email Forwarding
    • Google Chrome Extension
    • Intercom Messanger
    • Embeddable Feedback Widget
    • NPS
    • Any App (via Zapier)
  • Installing widgets
    • Installing widgets
    • Widgets SSO
    • Changelog widget
    • Feedback Widget
    • NPS widget
  • Features
    • Creating a Feature
    • Sharing Features on Public Roadmap
    • Push Feature to Jira
    • Feature Releases
    • Features and Sprints relation
  • Feedback Loop
    • Closing Feedback Loop
    • Changelog
  • Roadmaps
    • Public Roadmap
    • Single Sign-On (SSO)
    • Feature Placement on the Public Roadmap
    • Internal Roadmap
    • Protected Roadmap (beta)
  • ❌Sprints (DEPRECATED)
    • Sprints Mode
    • Create Sprint
    • Adding Features to a Sprint
    • Sprint Releases
  • Products
    • Create and Manage Products
  • Prioritization
    • Prioritization Matrix
    • RICE Prioritization
  • Customers
    • Manage Accounts and Contacts
    • Sync Accounts with SalesForce
  • Integrations
    • Slack
    • Jira
    • GitLab
    • SalesForce
    • Intercom
    • Zapier
  • Operations
    • Import Features
    • Import Customers
  • Settings
    • Profile
  • Getting Help
    • Contact Us
  • API
    • Authentication
    • Feedback API
      • Feedback Types
      • Feedback States
    • Features API
    • Customers API
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  1. Getting Started

Getting Started with ProdCamp

Introduction to ProdCamp and feedback management will help you get started.

To get started with ProdCamp, you can either ask for a personal live demo (just send us an email to hello@prodcamp.com) or you can watch our onboarding tour and perform steps on your own.

  1. Go to Product settings, edit the name of your product, and customize settings as you see fit. Refer to this page for help.

  2. Add your custom domain.

  3. Import features for your product to be able to start connecting customer feedback or/and to share them.

  4. If you're just starting, then you'll gain customers as you move along. If you already have customers, you can import them or integrate with Salesforce and they will be fetched automatically.

  5. Well done, you have customized your product settings, you have imported features as well as you have customers in the system. Now, it's time to add feedback channels. Here you can find some links on how to start collecting feedback: - Email Forward - Public roadmap - Google Chrome Extension - Intercom Messenger - In-app widget (embeddable feedback form) - NPS widget (embeddable NPS survey) - API

  6. It's time to add Slack integration to get notifications on upvotes on the public roadmap.

  7. And last, but not least, invite your colleagues to collaborate.

Well done! 🙌

After you do all these steps, don't forget to check out our prioritization and Jira integration to pass the ball to your RnD.

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Last updated 1 year ago

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